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Telework: Employee Assistance, Wellness, and Self-Care

Resources and tips for Highline College employees engaged in teleworking during the current coronavirus situation.

SmartHealth (Washington State Health Care Authority)

SmartHealth (Washington State Health Care Authority) is "Washington State's voluntary wellness
program that supports you on your journey toward living well. It uses a secure and easy-to-use website
that offers fun activities to help you reach your wellness goals, such as sleeping better, eating healthier,
and reducing stress.

On the SmartHealth home page you can find information on:

This page includes sections on:

  • Employee Assistance Program
  • Online Learning Resources for
    Workforce Development
  • Online Safety Training (WA State
    Dept. of Labor and Industries
  • Dealing with Stress
  • Emotional Intelligence
  • Suicide Prevention
  • Finances and Retirement Planning
  • Success in the Workplace
  • Work and Career Related Podcasts
  • Managing Bias in the Workplace
  • Working with Different Generations
  • Ethics as a State Employee

Employee Assistance Program Orientation

Employee Assistance Program (EAP) Webinars
EAP is offering webinars on a variety of COVID-19 related topics to support emotional and mental health and wellbeing. Register for an upcoming live session or view a pre-recorded session on-demand below. More sessions will be added regularly.

Employee Assistance Program (EAP) Orientation
This is a link to a14-minute  video from the Washington State Employee Assistance Program (EAP).  The EAP helps Washington State public employees find solutions to personal and work-related problems".This video is about how to get "the most out of your free, confidential EAP benefit. "

Online Learning Resources for Workforce Development

Online Learning Resources for Workforce Development


Comprehensive, step-by-step instruction on how to effectively understand, use, and master tasks such as how to use computer apps (e.g. Microsoft Word, Excel, PowerPoint, OneNote, etc.) as well as manual skills (e.g. how to use a fire extinguisher, lift a box, etc.).

Customer Service
Taking care of customer needs by providing professional, helpful, high-quality service and assistance before, during, and after customer requirements are met.

Diversity, Equity, and Inclusion (DEI)
The DEI competencies and definitions are already being used to support workforce and workplace success. This training pathway provides more foundational DEI learning and growth opportunities that are a part of successful workplace culture where inclusion and belonging are centered. These learning resources support the importance and value of DEI in all state work.

General leadership
development expands the capacity of individuals to perform in supervisory and influencer roles within teams and organizations.

is the practice of intentionally influencing your thinking, feeling and actions towards your objectives.

Leadership During Crisis
how leaders can effectively support and influence others and teams to navigate and mitigate times of crisis

Human Resources Training
resources and information to support the learning and development of human resource professionals.

Workforce Support During Extraordinary Times
resources offered through the Employee Assistance Program (EAP). This pathway is focused on resources to provide support in navigating the impacts of COVID-19 in our lives and connected to our roles as state employees.

Online Safety Training (WA State Dept. of Labor and Industries)

Online Safety Training Materials
The Washington State Dept. of Labor and Industries (L&I)  has produced a variety of online safety training materials related to the safety and the workplace.  Below are some selected areas from L&I.

Accident Prevention Program (APP)

Chemical Hazard Communication


Emergency Washing

Ergonomics and WMSDs

Fire Safety

First Aid

Janitorial Services

Job Safety Analysis

Office Safety and Health


Slips, Trips and Falls

Working Alone

Violence on the Job

  Workplace Violence Prevention - Module 1

  Workplace Violence Prevention - Module 2

Dealing With Stress


Depression & Anxiety: Relations to Stress
From the National Alliance on Mental Health. This video will help you "become more familiar with the impact of depression and anxiety, and the relationship to stress • Gain a deeper understanding for the vast number of individuals who suffer from depression and anxiety • Learn self-care best practices • Learn about available help and resources."   (57 minutes)

 Stress Management
The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress. Brought to you by the Washington State Employee Assistance Program, part of the Department of Enterprise Services. (33 minutes)

 Anger Management
"Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry. Brought to you by the Washington State Employee Assistance Program, part of the Department of Enterprise Services." (43 minutes)

Emotional Intelligence

Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.Emotional intelligence is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same. (From Psychology Today)

Articles from Psychology Today

Emotional Intelligence  (video)
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900's, but the term was first introduced by Wayne Payne in 1985. As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn't until the publication of Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media. Brought to you by the Washington State Employee Assistance Program, part of the Department of Enterprise Services. (37 minutes)

Suicide Prevention

Suicide Prevention
"This webpage, focused on suicide and suicide prevention, is geared toward health, behavioral health, and integrated care leadership, providers, and patients/consumers."  From the Substance Abuse and Mental Health Services Administration (SAMHSA)

Suicide in America: Frequently Asked Questions
a 6-page document from the Florida Center of Child Welfare.    It includes sections on Who is at Risk, the Warning Signs, and "What Should I Do if I Am in Crisis or Someone I Know Is Considering Suicide?"

Suicide Prevention - What You Need to Know (video)
Presented by: David Luxton, Ph.D., M.S. – a nationally recognized expert and trainer in suicide prevention, telehealth, and innovative technologies in behavioral healthcare. Learning Objectives: Become familiar with suicide risk factors and national statistics regarding risk Become familiar with the risks factors and warning signs Learn best practices for helping others who are experiencing suicidal thoughts.  From WA State. (63 minutes)

Finances and Retirement Planning

Financial Well-Being

In 2015, the Consumer Financial Protection Bureau (CFPB) published a 112-page report focusing on financial well-being defined as “a state of being wherein you:

  • Have control over day-to-day, month-to-month finances;
  • Have the capacity to absorb a financial shock;
  • Are on track to meet your financial goals; and
  • Have the financial freedom to make the choices that allow you to enjoy life.”

             See the 3-page summary of the report

TIAA Training Topics  
articles from TIAA (Teachers Insurance and Annuity Association of America) on “Personal Finance 101”, offering “resources to answer your questions on budgeting, saving, investing and buying a home.”

Small Steps Can Make a Big Difference in Financial Well-Being
a short compilation of advice From Rutgers University


Forbes 9 Money Podcasts You Should Be Listening To 

Afford Anything with Paula Pant (podcast)
"On Afford Anything, Paula Pant interviews experts and answers listeners questions on finance, real estate, entrepreneurship, personal development and more. She wants you to know that you can do anything you want with money, but not everything. You’ll finish every episode ready to start making progress on your goals."

Listen, Money Matters with Andrew Fiebert & Thomas Frank
"Andrew and Thomas offer uncensored, straight shooter advice every week over a cold beer. Listen, Money Matters covers tough topics without all the lecturing and while making room for real life."


Retirement Planning
Text, video, and webinar information on retirement planning from the WA State Dept. of Retirement Systems.

Consumer Reports articles

Success in the Workplace

Workplace Essentials (video series)
(from the Highline Library Films on Demand database - Highline login necessary)
This Workplace Essentials series is designed to help every employee. In these short and sharp videos, Good Manager and Bad Manager guide the learner through the essential skills needed to succeed in the workplace. 

The 10 Vital Skills You Will Need For the Future Of Work 
from Forbes Magazine - includes skills such as creativity, emotional intelligence, analytical thinking, Diversity and cultural intelligence, technology, and more.

47 Habits of Highly Successful Employees
From the website - "The Muse is the go-to destination for the next gen workforce to research companies and careers."

Work and Career Related Podcasts

WorkLife with Adam Grant: A TED original podcast
“Organizational psychologist Adam Grant takes you inside the minds of some of the world’s most unusual professionals to explore the science of making work not suck. From learning how to love criticism to harnessing the power of frustration, one thing’s for sure: You’ll never see your job the same way again.”

Finding Mastery with Dr. Michael Gervais
Finding Mastery explores how the best in the world master their craft. Host and high performance psychologist, Dr. Michael Gervais, interviews people excelling in the most hostile environments to discover the mental skills used to push the boundaries

Lead to Win by Michael Hyatt
“On Lead to Win join New York Times bestselling author Michael Hyatt and discover how current research combines with timeless wisdom for lasting success.”

The Tim Ferriss Show
“Each episode, I deconstruct world-class performers from eclectic areas (investing, sports, business, art, etc.) to extract the tactics, tools, and routines you can use. This includes favorite books, morning routines, exercise habits, time-management tricks, and much more.”

Safe For Work
“From Wondery, the network behind Business Wars, Safe For Work is helpful career advice that's lively and fun, just like your work life should be. In every episode, Liz and Rico talks with callers, business leaders and noted know-it-alls who share their hard-earned wisdom from the trenches.”

Managing Bias in the Workplace

Proven Strategies for Managing Bias in the Workplace

In addition to short case studies of workplaces, this 20 page document has sections on :

  • Exploring Unconscious Bias
  • The Necessary Purpose of Bias
  • Exercise of the Unconscious
  • The Deep Impact of Unconscious Bias in the Workplace
  • The Organizational Unconscious
  • How to Deal With Unconscious Bias in the Workplace ... For Better or For Worse
  • Top 10 Ways to Combat Hidden Bias

From Diversity Best Practices, a division of Working Mother Media.

How to Overcome Our Biases: Walk Boldly Towards Them   (TED Talks video)
Our biases can be dangerous, even deadly — as we've seen in the cases of Michael Brown in Ferguson, Missouri, and Eric Garner, in Staten Island, New York. Diversity advocate Vernā Myers looks closely at some of the subconscious attitudes we hold toward out-groups. She makes a plea to all people: Acknowledge your biases. Then move toward, not away from, the groups that make you uncomfortable. In a funny, impassioned, important talk, she shows us how.." (18 min.)

Working with Different Generations

The Generations

  • Traditionalists—born 1925 to 1945
  • Baby Boomers—born 1946 to 1964
  • Generation X—born 1965 to 1980
  • Millennials—born 1981 to 2000
  • Generation Z—born 2001 to 2020

Generational Difference in the Workplace  (Purdue Global University)
This site presents an infographic addressing such questions as "What kinds of challenges does this present for today’s employers?" "How do generational workforce differences affect our ability to manage people effectively?" "And what are the traits, beliefs, and life experiences that mark each generation, influencing how they work, communicate, and respond to change?"

Managing People from Five Generations (Harvard Business Review)
First paragraph - "For the first time in history, five generations will soon be working side by side. But whether this multi-generational workplace feels happy and productive or challenging and stressful is, in large part, up to you: the boss. How should you relate to employees of different age groups? How do you motivate someone much older or much younger than you? And finally: what can you do to encourage employees of different generations to share their knowledge?"

Ethics as a State Employee

The Washington State Ethics Board has prepared handouts to be used for ethics training.  While these were prepared for "supervisors, leads and ethics advisors to provide mini training sessions during agency staff meetings on the Ethics in Public Service Act," any state employee can view them.  According to the Board, "each handout discusses one main aspect of the Ethics in Public Service Act and provides scenarios to help state employees understand the issues in a work context."

You can also test your knowledge of Washington State's ethics laws by taking the Online Ethics Quiz

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