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Cultural competence (view in library catalog)
Part 1: Cultural diversity and healthcare (20 min.) 
Part 2: Becoming culturally competent (18 min.) 
Part 3: Assessment challenges in a multicultural environment (21 min.) 
Effective communication the helping interview / (view in library catalog)
Part 1 : Basic components, helper qualities, and attending skills (19 min.) 
Part 2 : Opening, questioning, and use of silence (20 min.) 
Part 3 : Responding and closing (20 min.) 
Overcoming patient language barriers (view in library catalog)
Part 1: Teaching patients with low literacy skills (23 min.) 
Part 2: Caring for patients with limited English proficiency (27 min.) 
Respiratory suctioning (view in library catalog)
Part 1: Introduction and the upper airway (15 min.) 
Part 2: Lower airway (23 min.) 
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Source: Highline Library Blog » Research Resources Posted: April 23, 2009 at 1:05 pm
Source: Highline Library Blog » Research Resources Posted: April 14, 2009 at 9:22 am